PRIVACY NOTICE
GLOJAS Specialist Clinic (“We”, “Us”, or “Our”) are committed to protecting and respecting your privacy.
Our Compliance with the Personal Data Protection Act 2010
This Privacy Notice (together with our Terms of Use available at https://glojasaesthetic.com/ and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy Notice carefully to understand our views and practices regarding your personal data and how we will treat it.
By visiting our website at https://glojasaesthetic.com/ and/or using our services, you acknowledge that you have read and understood this Privacy Notice and agree to the practices described herein.
For the purposes of this Privacy Notice, please note that:
(a) The data user is GLOJAS Specialist Clinic, located at:
Glomac Galeria Hartamas, B-G, 05, Jalan 26a/70a, Desa Sri Hartamas, 50480 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur
Phone: 012-270 0122
(b) “Personal Data” means any information which relates directly or indirectly to you and/or your dealings with us. This information may include your name, email address, contact details, and sensitive personal data.
(c) “Sensitive Personal Data” means any information relating to your health, political opinions, religious beliefs, or any other personal data prescribed under the Personal Data Protection Act 2010 (“the Act”).
Information We Collect From You
In order for us to provide you with our products or services, we may be required to process (including collect, use, disclose, and store) your personal data as follows:
Information you give us. This is information about you that you give us by filling in forms on our website, or by corresponding with us by phone, email, or otherwise. It includes information you provide when you subscribe to our service, search for a product, participate in discussion boards or other social media functions on our site, enter a competition, promotion, or survey, or report a problem with our site.
The information you give us may include:
Full name
NRIC number / Passport number / Company registration number (as applicable)
Correspondence address
Email address and phone number
Financial and credit card information
Personal description and photograph
Other information as we may reasonably require
Mandatory vs. Optional Provision of Data
Some personal data is mandatory, and some is optional. If the personal data is marked as mandatory and you fail to provide it, we may not be able to process your dealings with us (e.g., we may be unable to provide you with our services). If the personal data is optional, you may choose not to provide it, and we will still be able to process your dealings with us to the extent possible.
Cookies & Similar Technologies
Cookies
To ensure our website works correctly, we may place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on your device. The content of a cookie can be retrieved or read only by the server that created it. Cookies are unique to the browser or mobile application you use and enable websites to store data such as your preferences.
Like many other websites, we use cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain across multiple visits. Cookies allow our website to remember your settings such as language, font size, or other browser preferences. Without cookies, you would be treated as a new visitor every time you load a web page.
We will not use cookies for any purposes not stated in this Privacy Notice. You can manage or delete cookies based on your own preferences. For details, visit AboutCookies.org. You can clear all cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, if you do so, you may have to change your user settings every time you visit our website.
Other Similar Technologies (Web Beacons & Pixel Tags)
In addition to cookies, we may also use web beacons and pixel tags. For example, when you receive an email from us, it may contain a click-through URL that links to our web page. If you click the link, we will track your visit to help us learn about your preferences and improve our customer service. A web beacon is a transparent graphic image embedded in a website or email. We use pixel tags in emails to find out whether an email has been opened. You can unsubscribe from our mailing list at any time if you do not wish to be tracked in this manner.
By using our website, you consent to the use of cookies, web beacons, and pixel tags as described above.
How to Access & Control Your Personal Data
It is your responsibility to ensure that all personal data submitted to us is correct. We are dedicated to maintaining the accuracy and completeness of personal data and keeping such data up-to-date.
To the extent required by applicable law, you have the right to:
(i) Access certain personal data we maintain about you;
(ii) Request that we update or correct inaccuracies in that data;
(iii) Object to or restrict our use of your personal data; and
(iv) Request that we delete your personal data from our database.
If allowed by applicable laws, you have the right to withdraw your consent at any time where we process your personal data based on your consent. However, withdrawal does not affect the lawfulness of processing based on your consent before its withdrawal, nor does it affect any data processing based on another legal justification other than your consent.
How We Protect and Retain Your Personal Data
The security of your personal data is important to us. We use appropriate physical, managerial, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws.
Third-Party Providers and Their Services
You may receive content or web links from third parties other than us and our partners. We do not control such third parties. You may choose whether to use the links, view the content, or access the products or services provided by third parties.
We cannot control the privacy practices and data protection policies of third parties that are not subject to this Privacy Notice. When you submit personal information to such a third party, you should read and refer to their privacy protection policy.
International Transfers of Your Personal Data
Your personal data collected by us may be processed or accessed in Malaysia or in other countries/regions where we or our affiliates, subsidiaries, service providers, or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, we will take measures to ensure that data is processed as required by this Privacy Notice and applicable laws, including using standard contractual clauses or obtaining your explicit consent where required.
Updates to This Privacy Notice
We reserve the right to update or change this Privacy Notice at any time. We will post the latest version on this page. If major changes are made, we may notify you through different channels, such as posting a notice on our website or sending you a direct notification.
How to Contact Us
If you have any questions, requests, or suggestions regarding this Privacy Notice or your personal data, please contact us at:
Website: https://glojasaesthetic.com/
Phone: 012-270 0122
Physical address: Glomac Galeria Hartamas, B-G, 05, Jalan 26a/70a, Desa Sri Hartamas, 50480 Wilayah Persekutuan, Wilayah Persekutuan Kuala Lumpur
Controller of Your Personal Data
Where your personal data is processed by us in accordance with this Privacy Policy, the data controller is:
GLOJAS Specialist Clinic
